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Servant & Multiplier Leadership,

Extension to Other Business Units.

In our last capsule we have reviewed the fifth step of our path: “Inspection and adaptation of the environment”.

Now, in this capsule, we will go to the sixth step of our path: the “Extension to other business units”,

When we talk about extensibility to other business units, we must think about all those capabilities that we have built internallym and how we can replicate them, based on the reflection of the context, is it the same? and if they work on it. Our experience here is related to an extensive dictionary of practices that teams master and that have built internally in the organization, in one of the places where we implement a complete transformation, we took on the task of managing these learning domains, both as organizational assets and team competencies, in such a way that at the end of 6 months we had about 50 unique practices that the teams had created, different from the initial ones, of the chosen frameworks, initially based on a maturity approach and mastery (Deyfrus) in the implementation of solutions.

Replicating the essence of the practice is a concrete gift, obtained from a previous experiment to reduce something to the relevant and significant, without losing the original value.”

To extend this agility to other business units, it is important that we carry out a strategic alignment, similar to that carried out in the first step, in order to define the value of this extension and transformation, we will implement everything we have learned and has worked, mapping the value flows of this business units, making a tactical and strategic alignment in order to know the implementation approach from which we can obtain an initial “implementation backlog”, which consists of our “quick wins” as a reference.

That’s all for now, in the next capsule we will go to the sixth step of our path: “Creation of value centers”.

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Servant & Multiplier Leadership,

Inspection and adaptation of the environment.

In this capsule, we will go to the fifth step of our path: the “Inspection and adaptation of the environment”,

This is a relevant process for continuous improvement emerged from a reflection exercise, the more frequent we have it, and we carry out the reflections in a disciplined way, the more learning, we will achieve, remember that the objective of learning is adaptability, adapting the mediums to the environments.

The experts who inspect the real products don’t come from outside, they are the individuals who are in the same environment and teams, one of the objectives is to enable early return of investment, which in this case is the progress of the transformation, seen from the perspective of increasing the value delivery or capabilities that are built as we move forward.

A basic way of asking ourselves to improve is: What did we do well? What are the opportunity areas that we face? and of course, the improvement actions to be carried out, all this triggers to decision-making, enables effectiveness, efficiency, in addition to continuing or deliberately pivoting with a product.

I particularly dedicated myself from my beginnings with agile to team coaching, with scrum and Kanban, this also applies to integration teams that can be centers of excellence and prioritization teams that are born in the strategic level, yes, they are also agile teams, but with a different type of value delivery that must be synchronized with the transformation cycles.

That’s all for now, in the next capsule we will go to the sixth step of our path: “Extension to other business units”.

 

 

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SelfOrganization & Delivery Responsability, Servant & Multiplier Leadership,

Demand and Capability Management (LACE/CoE).

In our last capsule we have reviewed the third step of our path: “Execution and maturity” of the teams and the environment.

Now, in this capsule, we will go to the fourth step of our path: the “Demand and Capability Management”:

We integrate a team to make the choreography of the environment, so, this is an agile team that is focused on managing the agile demand and internalizing the created capabilities, in a sustained essential way, to ensure cohesion, choreography and dissemination of the meta-rules to follow.

An agile office can act as an integration team,make agile with agile, create a quality and integrity assurance mechanism, with the objective of serving as a center of value, to enable, offer alignment and acceleration through a PULL mechanism, at the process level, giving support and accompaniment to initiatives and programs, as well as the creation and internalization of agile capabilities.

This center of excellence may be responsible for measuring the progress of the transformation at the level of: Maturity of teams, Product, Government and Business, Managing the continuous improvement of the environment (kaizen) and measuring the progress of the agile maturity of the environment and the teams. This is an exciting and extensive topic, which will be the subject of another conversation.

That’s all for now, in the next capsule we will go to the fifth step of our path: Inspection and adaptation of the environment.

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SelfOrganization & Delivery Responsability,

Execution and Maturity of the Teams and the Environment.

In our last capsule we have reviewed the second step of our path: “Creating and Launching Initiatives”.

Now, in this capsule, we will go to the third step of our path: the “Execution and Maturity”, of the teams and the environment. It integrates the next activities:

The first activity is the release planning

  • Release plan, backlog, key assumptions and issues, delivery & opportunity frames are made here.
  • Release planning is the starting way for a team to build a successful product: the focus is to learn fast, with a big vision and small steps.

The second activity is the “Product Review, Inspection and adaptation”, which is related with:

  • The expectations management, inspect and adapt the process, to improve it, in order to impact the product that we are building.
  • Remember that the Product that we are building is composed by several living hypothesis that we must fit, all the time with the client so that we need to realize it with the Business Owner som they know the product growth phase and the right expectative about it.

And the third is the “Team and product maturity”, which consist on:

  • Team building, Team stabilization and Agile high performing team. From this moment on, one of the objectives to achieve, is the maturity of high-performance teams:
  • They are highly motivated teams that create products with superior goals than those stablished, thus, we will have the standing up, stabilization and optimization of them, it is very important to have experienced agile coaches in these tasks so that they focus on team maturity acceleration.
  • A priority is to create sustained peace of the team in a transparent environment.

Remember that some of the steps related to create high-performance teams, are the next ones (according to Tuckman, Dexter & Leoncini)

  • Level 1: Guidance.
    • As a team we ask ourselves: Why I’m here?
  • Level 2: Building trust
    • Where as a team we ask ourselves: Who are you?
  • Level 3: Goal clarification.
    • We ask ourselves: What we are doing here?
  • Level 4: Commitment.
    • As a team we question us about: How are we doing?
  • Level 5: Implementation.
    • We ask ourselves as a team: Who does what, where and when?
  • Level 6: High Performance.
    • As a team we define our: Own way of working.
  • Level 7: Renovation.
    • The question is: Why continue?

Here is where specific frameworks by role can be very useful to close on an accelerated way the gap between the first step and the seventh step, Remember that we all time are in the forming state, we need to convey on that to the team so that they understand which as team changes in its composition those changes, guides us ever to reinforce newly these levels, remember that we will never be permanently on the 6th step, we are all the time at the 7th step and this process of team building is a nonlinear process, it can give us surprises.

That’s all for now, in the next capsule we will go to the fourth step of our path: Demand and Capability Management.

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SelfOrganization & Delivery Responsability,

Creating & Launching Initiatives.

In our last capsule we have reviewed an approach of the current state assessment and a prioritization of the initiatives.

Now, in this capsule, we will go to the next step of our path, and we will review the landscape of creating and launching initiatives.

In this step, we will focus on the next three things:

The first is to perform an inception workshop x initiative, to

  1. Define and prioritize the product initial scope, to gain clarity about what you want to build and what the priorities are.

Some of the stuff that we go deep inside is the next:

1.     Game rules (10 minutes)

2.     Inception objective (5 min).

3.     Expectations. (30 min).

4.     Business vision (30 min).

5.     Joint understanding (30 min).

6.     Initial scope (30 min).

7.     Dependencies and stakeholders (30 min)

8.     Risks (30 min)

9.     Risk mitigation. (30 min)

10.Construction map (2 hours)

11.Success criteria. (30 min)

 The second activity is the creation and launching of teams, which consist on,

  • People, dedication and formal assignation inside de company.
  • The team formation, staffing and roles assignment.

The third activity is teams training (We train on remote tools, Scrum, Kanban, XP, SAFE, Nexus, etc.) and we work on the role’s confirmation inside de company, to officially assign the people to the team.  Some of the activities are:

  1. General training, cadence definition, roles and confirmation.
  2. Training in the specific frameworks, regarded to roles, events, rules and artifacts.
  3. Product Backlog Creation.
  4. Definition of VALUE.
  5. Definition of DOR and DONE.
  6. User Story Life Cycle.

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SelfOrganization & Delivery Responsability,

Current State Assessment & Prioritization and Initiatives Assessment.

In our last capsule we have flew over a Business Agility practical case.

Now, in this capsule, we will continue with this first step, and we will review an approach of the current state assessment and a prioritization of the initiatives.

The general assessment of the current state

Then we can set the current state of our business, in order to know if we are far to reach our objective, at this step we analyses the team, environment and organizational mindset in order to know the communication, the leadership styles, the structures, the process, the power centers so we can know the opportunity areas, the suggested actions, to improve our environment and the way of thinking and doing.

We systematize de results, in order to suggest actions, remember that an agile assessment is focused on improvements and the co-creation of actionable immediate decisions, not for living at the past and validate this with all the company to find who agrees, and who doesn’t.

After this current state assessment, we have a big picture o the organization which serve us to ubicate where the impact is, regarding with the initiatives that we are going to co-assess with the Business Owners and all stakeholders related.

The next activity is the Aassessment & Prioritization of initiatives:

Now we are going to help the business to define the initiatives impact regarding their type. It’s about savings, investments and profits, so, based on that, we will get a list of prioritized initiatives we set the minimum required things to create an agile team, we talk with the main stakeholders and possible team sponsors to make a deep awareness about the minimum required needs to make a successful agile team, so after this setting, we prepare an inception workshop by each initiative or possible teams with the people names regarded with the product/service.

That’s all for now, in the next capsule we will go to the second step reviewing creating and launching initiatives.

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SelfOrganization & Delivery Responsability,

Example of an Agile Business in Retail.

In our last capsule we have check two themes, a Path and the first step of it, in order to build Business Agility, and a “Future State Model of Business Agility”.

Now, in this capsule, we will continue with the first component “Tactical and Strategic Alignment”, flying over an example of a retail company that builds Business Agility.

At this future state model, we have a retail company that has decide to build business agility.

It has three concentric circles; at the exterior circle, we find the team agility level and the client.

At this example we have three stream values; to create a product/service that cross all the organization:

One is focused on Kanban, to operate services at regional level.

The second at the center is a stream value dedicated to build and a launch a product at the market, we are using Scrum & XP practices at the team level to deliver it to the client.

The third service is an electronic service, we are developing an app for the medium business so they can buy directly their products at our market place, we are focused on delivering premium services, for this we are using a Kanban discovery approach, a Kanban delivery and a Scrum to build what does not exist.

Each service is in a pink circle where lives the product/service tactic, we have 3 that govern a delivery term.

Each tactic is aligned to its corresponding strategy. So, they are aligned to the agile product delivery level of the company.

All these strategies are connected to the agile discovery level and a general tactic level, where we find an integration approach guided by  programs and a portfolio level which is connected to the general strategy of the company, the vision or massive transformation purpose.

In order to make an agile alignment between vision, strategy, tactics, an a operational level, we are using agile product management to enable the agile business from the strategy to the operational level and vice versa.

Remember as we advance on building an agile business, we are building capabilities as culture, structure and government so we have to manage the demand and classify all of these guided by a LACE.

That’s all for now, in the next capsule we will continue at this first step reviewing an approach of the current state assessment and a prioritization of the initiatives.

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SelfOrganization & Delivery Responsability,

A Path to Business Agility.

In our last capsule we have check the Core of Business Agility.

 Now, in this capsule, we will go over a Journey to build Business Agility in our company and we are going to start with the first activity of this path.

  • In order to build an Agile Business,
  • we have drawn “a Path to reach it”, It’s one.
  • it has to said that there are a lot as the imagination can conceive,
  • Remember that a Journey or Path is a transversal cut,
  • a lineal history of a complex phenomenon,
  • nonlinear phenomena in order to be understood and simplified.
  • It starts with the following activities:
  1. Tactical and Strategic Alignment.
  2. Creating and launching Initiatives.
  3. Execution and Maturity.
  4. Demand and Capability Management.
  5. Inspect and Adapt the Environment.
  6. Expanding to Other Business Units.
  7. Value Centers Creation.
  8. Agile at Scale.
  9. Strategic Themes or Portfolio.
  10. Business and Cultural Transformation.

The first activity to build an Agile Business is:

  1. Tactical and Strategic Alignment:
  • According to the Business Agility Institute,
  • business agility is “The ability and willingness of an organization to adapt, create and harness change for the benefit of its customers.”
  • This simple statement exposes the dramatic mindset shift necessary for agile organizations.
  • Where the way you respond to the market is more reliably predictable than the way the market responds to you.
  • When we build an Agile Business one of the first things, we do is to
  • review the future state of the Agile Organization,
  • according to our experience we have designed an Exponential Business Agility Model
  • which describe the future basis of an Agile Business, it’s composed by:

  1. Customer: Composed by frameworks to gain customer centrality and empathy.
  2. Collaborator: Focused on the mindset growth of business people at all levels.
  3. Organizational Capabilities: Internalizing lessons learnt and cultural and structural agility, accompanied by government.
  4. Team Agility: Focused on team maturity for high performance building and wide collaboration.
  5. Agile Delivery: Organizing delivery on programs and products, preparing Agile for Scaling and measuring the business outcomes.
  6. Agile Discovery: Finding the value flows, from the agile initiatives to business inception.
  7. Portfolio: Align the strategy, tactics & investments, budgeting the demand & capacity management and all the operations.
  8. Strategic Agility: Create a shared purpose and vision to inspire action, an alignment requires creating cohesion to the organization from the internal and external perspective.

 That’s all for now, in the next capsule we will continue at this first step reviewing an example of the future state.

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Servant & Multiplier Leadership,

The Business Agility Core.

 In our last capsule we have walked through the objective of an agile transformation:

 Now, in this capsule, we will reinforce some significative concepts that support Business Agility:

 The Business Agility Core resides in creating empathy with clients and developing the potential of its collaborators:

  1. Being your collaborators who are transformed.

So, with Business Agility, emerges:

  1. a product,
  2. a working system but also
  3. an “Internal Agile Ecosystem” focused on our collaborators and an
  4. Agile Business.
  5. In order to build an “Agile Ecosystem” Exponential Agility has made an own internal meta-framework, focused:
  6. to grow the mindset of collaborators at all levels, so
  7. that they can transform their being to expand their doing.

This meta-framework is composed by several frameworks to go from the abstract to the concrete, and build practical results, these components are:

  1. Servant and multiplier leadership.
  2. Psychological Security and high performance.
  3. Extreme learning and experimentation.
  4. Self-organization and responsibility.
  5. Risk and resilience.
  6. Evolution and / or disruption.

For now, that’s all, in the next capsule we will review the approach of an agile transformation in a traditional company.

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SelfOrganization & Delivery Responsability,

An Agile Transformation

In our last capsule we have flown over the 5 domains to be transformed in order to have an Agile Business.

Now, in this capsule, we will walk through the objective of an agile transformation. To do this, we are going to build 3 definitions:

1. A business is a recursive relationship (metabolism is  a metaphor that can describe it):

    • Between a construct (concept), a network of people and the environment (market).
    • Where the network stretches around the concept to bring it to life and constantly redefine it based on the interchange of meanings, and also
    • Based on the changing needs of the environment (market).

2. Agile Transformation is focused on changing the way:

      • What we think and we act in the company.
      • We take advantage of frameworks that made simple the complex reality, decomposing it in fundamental elements.
      • We use them as quality assurance systems in order to take care of the integrity related to:
        • how we think, how we talk, and how we do, so values, principles and practices help US to clarity the objective model that we want to adopt and serve as learning stages to reach habits that make possible results.

3. We make an agile transformation to create agile businesses.

For now, that’s all, in our next capsule we will reinforce some significative topics that we have exposed here.

Thank you very much.

Miguel Martínez, October 16th 2020.